ATTENTION ALL VISITORS FOR ONONDAGA DEPT OF CORRECTION

Visitation Rules

Inmates must be housed at this facility for 24 hours before they are eligible to receive a Remote Video Visit.


  • Visits will last 30 minutes
  • All visits must be scheduled between 2 and 4 days in advance
  • Due to increasing demand on the jail visiting system each visitor will be allowed to visit an inmate only once per day.
  • To schedule a remote visit you will need to have at least $10.50 in your ICSolutions prepaid account. If you need to add funds, please go to www.icsolutions.com or call 888-506-8407.
  • The visit charge will be applied to your prepaid account as soon as your visit is scheduled.
  • If your visit is cancelled by the facility, we will return the $10.50 to your prepaid account.
  • All visitors should connect 15 minutes prior to the scheduled start time on order to check in.
  • If you do not show for a scheduled visit, no refund will be issued.
    • Visitors who connect after the scheduled start time may not be allowed to visit.
    • All visitors must possess a valid government issued photo ID with date of birth. If no date of birth listed please have your birth certificate as well.
    • Acceptable forms of ID are driver’s license, state ID card, passport, or military ID card.
    • All children (under 18 years of age) must be accompanied by an adult and must possess a copy of the child’s birth certificate.
    • All visits are subject to monitoring and recording.