Step 3 - How To Set Up Your System For An At Home Visit (Remote Visit)

If you plan to schedule a remote session please log in and follow the remote user instructions.

Click Remote User Instructions

Step 1: Install VizVox

Currently, Windows 10 is not yet supported for remote video visitation.  We are working to identify the incompatibilties and hope to have resolution soon.  Please check back later for further updates.

Step 2: Find the VixVox Phone on your desktop and double click to open.

Check to see that your camera is recognized by the phone. If your camera is working, you should be able to see yourself on the screen.

Note: To test your connection during regular business hours, enter your login credentials and press the "Test" button. You will then be connected to an ICS Video Support Representative.